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Answer enquiries on WhatsApp, even when your team is busy.

An AI assistant on WhatsApp that answers common questions, shares listing information on request and hands the conversation to the right agent.

A WhatsApp assistant that replies first and hands over smoothly.

The problem

Buyers, tenants and sellers message at all hours, often while your agents are at viewings or with clients. When replies are slow, people move on.

Our solution

We set up an AI assistant on WhatsApp that handles first responses for your agency. It answers common questions, shares listing information when asked and directs people to the right listing, page or team member.

When a conversation needs a person, for example to arrange a viewing, discuss an offer or answer something the assistant doesn't know, it hands over to an agent along with the conversation so far. You decide what the assistant can and can't answer.

Try it: tap a reply to see how a conversation flows

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Interactive example of a WhatsApp assistant for an estate agency.

What it means for you

  • Quick first replies, including after hours and over weekends
  • Answers based on information your agency has approved
  • Listing details and links shared on request
  • Smooth handover to the right agent, with the full conversation

Pricing

From R2 450 / month per office

A starting price per office, excluding VAT. Your final price depends on your package. 12-month minimum term, no setup fee.

Take Website & dashboard, Property24 integration, WhatsApp AI chatbot together and save 10%.

Questions about WhatsApp AI chatbots

Do I need a WhatsApp Business account?

Yes. We help you set one up on the WhatsApp Business Platform, or connect the account you already have, as part of the project.

Will the assistant make up answers?

It answers from information your agency has approved. When it isn't sure, it hands the conversation to a person instead of guessing.

When does it hand over to an agent?

Whenever a person is needed, for example to confirm a viewing, discuss an offer or answer something it doesn't know. The agent sees the whole conversation.

What does the WhatsApp AI chatbot cost?

From R2 450 a month per office, excluding VAT, on a 12-month minimum term. Take it with a website and the Property24 integration and the bundle saves 10%.

Guides on WhatsApp AI chatbots

  • WhatsApp AI chatbots

    WhatsApp chatbots for estate agents: what to automate and what to keep human

    Which WhatsApp questions a chatbot can answer for your agency, when to hand over to an agent, and how to set it up so buyers and sellers feel looked after.

    5 min read

  • WhatsApp AI chatbots

    Never miss an after-hours enquiry: how a WhatsApp AI assistant works

    Buyers and tenants message when it suits them, not when your office is open. Here's how a WhatsApp AI assistant answers first, then hands over to your agents.

    5 min read

  • WhatsApp AI chatbots

    WhatsApp for estate agents: reply habits that win buyers and sellers

    How estate agents can use WhatsApp professionally: Business app or Business Platform, quick replies, after-hours enquiries and staying POPIA-aware.

    7 min read

Other products

  • Website & dashboard

    Mobile-friendly property websites with search that helps buyers and tenants find the right home, plus a simple dashboard for listings, agent profiles and leads.

    From R2 300 / month per office

  • Property24 integration

    Capture a listing once and publish it to your website and to Property24 through a configured integration, instead of typing the same details twice.

    From R750 / month per office

  • Digital marketing

    Planned paid campaigns on Google, Meta, YouTube and LinkedIn to promote your agency, your listings and your developments, with clear reporting.

    Quoted after a call

Let's talk

Ready to talk about WhatsApp AI chatbots?

Tell us what your agency needs. We'll review your requirements and suggest a practical next step.

What happens next

  1. Send us an enquiry

    Tell us about your agency and choose the services you're interested in.

  2. We review your requirements

    Our team looks at what you need before we get in touch.

  3. We talk through the options

    We'll suggest a practical next step that suits your agency.